I\'ve had the same very bad experience. Unreliable cleaner. Harry/Heriot Anderson the owner of the Dulwich franchise offered very poor service. He never answered the phone. Only some of money was returned when cleaner did not turn up because you have to pay up front. Canceling was a nightmare. Harry lied to say that he did not receive our first written notice. We forgot to the cancel standing order and so over paid by £170 which they are now refusing to return as we were inside a contract for cleaning although we did not have a single cleaner round in 9 months. Absolutely pathetic. No better than common thieves hiding behind a layer of bureaucracy. ...

Time For You are a total rip off. You pay above the odds for a very average cleaner... who usually wont speak great english therefore not understanding the instructions you leave them. \'Tony,\' the man who wisits your flat to lull you into a false sense of professionalism is a total joke. He denies receiving emails when you try and cancel the service and I am still in the process of trying to get e refund from them for cancelling in the middle of the quarterly DD term. Just not worth the hassle. ...

Without a shadow of a doubt, the worst experience of business I have ever encountered and I\'ve seen a few in my line of work. The \"manager\" or whatever he calls himself called to my house to discuss the ins and outs of things and I put it to him if they had liability cover and he said yes. Really?. After one week (using a very hard working cleaner I must add) there was an accident in the shape of a scrape in a solid oak floor. They said they would take care of us, even though they werent supposed to as they didnt have liability. We were to recieve a leeter confirming all of this would be taken care of. After 7 weeks of waiting a table polisher came out, took one look and said he couldnt do anything with it. The rep never and I mean never answered his phone, despite many voicemails being left. Even when I told him we didnt want anything more to do with this outfit, he still never acknowledged us. Even the cleaner contacted us to say how sorry she was for everything. This so-called service is a disaster. Do not use!!!!!!!...

I have used the Brentwood \"time for you\" Branch and can only confirm what Fahad said. Neither the cleaners nor the owner of the business show any professionalism. In fact the management was even worse than the cleaner, totally unreliable and forgetful. When I did not get a promised refund I decided enough is enough and cancelled the contract. What a nightmare! I am still not out of it. The cleaning company has promised to send a cheque but it has not arrived. Nobody picks the phone up and when I leave a message and ask for a call back nobody calls me back. It is almost like a scam! I tried to talk to the actual franchisee but they are not interested either. I can only warn everybody to us \"time for you\". and for Maria: I am happy for you that you had a good experience but by the sound of it you have not had a problem arising yet. When there are no problems it is easy for everybody to give a good service. When there are problems then it shows if you get a good service or not. ...

Although the previous view was of a bad experience over a year and 7 cleaners, I have to say this was not my experience. I\'ve used Time For You in this area for 18 months (and where I previously lived for 2 years) and I found them very helpful, in the past 18 months I\'ve had 2 cleaners, both of whom I was extremely satisfied with. The service was cost effective and worked very well for us. From my experience, I WOULD be happy to recommend them to others. ...

Rip-offs. Very poor service. Home grown cleaners with no professionalism whatsoever. Since we couldn\'t afford anyone else, we were stuck with them for a year, during which we got 7 cleaners changed! Some would not show up on time. Some did not know how to clean. Some were rude. Some just didn\'t show up at all! Breaking the contract was a nightmare. For 6 weeks we had NO cleaner at all and were promised a refund. However by the end of the contract, they conned us out of the 6 weeks after going into a complete denial that all that never happened. We then complained to the main head office, even to the director all in vain. Overall it was the worst experience ever. The cleaners left the place dirty and would at times skip sections in the house, later denying they ever did so. Would NOT recommend to ANYONE. ...